These mugs are made to hold liquid and so it makes sense that they would need to be sealed pretty tightly to ensure no water is able to damage the electrics in the device. It seems impossible to replace the Ember Mug battery without first completely destroying the mug itself.īelow is an amazing video from Jerry Rig Everything where you can actually see how difficult it is to pull apart the Ember Mug.Īs you can see he had to use a hack saw to completely cut the outer plastic shell and pull out the inner part of the mug with the stainless steel interior as well as the battery and computer components. However, this idea starts to fall apart when you see how difficult it is to access the battery on the Ember Mug. The Ember Mug contains a pretty simple lithium ion battery so if you were able to access it yourself (even if Ember don't want you to) you could in theory replace it yourself. See the latest price of the Ember Travel Mug at Amazon Can You Take Out and Replace The Ember Mug Battery? See the latest price of the 10 oz Ember Mug at Amazon I would expect 18-24 months before you start seeing significant decreases in how long your Ember Mug battery holds charge for. This is true for devices like cell phones and laptop computers and it would also be true for the Ember Mug. It's common that over time Lithium Ion batteries become less effective. Starting temperature of your coffee, whether you've added cold milk/cream to your coffee as well as things like ambient temperature and what temperature setting you choose all effect how long the battery lasts.Īs to how many month or years the Ember Mug battery is meant to last before performance is reduced that's unclear. But this time can vary based on a variety of factors. The smaller Ember Mug is only designed to hold charge for 1.5 hours (1 hour for original version) and the larger Ember Travel Mug is designed to hold charge for 3 hours (2 hours for previous version). How Long Should The Ember Mug Battery Last?īefore you go contacting customer support asking for replacements it's important to know how long Ember Mugs are meant to hold charge for, because it actually isn't very long at all. If it stops holding charge after your 1 year warranty period is up then there isn't much you can do. ![]() The product is only as good as the battery continues to hold charge. It's seems Ember Mugs have the same issue. It was about iPods that didn't have a replacement battery and only lasted 18 months. This reminds me of an old Casey Neistat video that went viral. The mug does come with a 1 year warranty so if you have any questions or concerns please let us know. That said we are happy to help if you notice any changes with the battery life. Thanks for reaching out to us! Unfortunately we do not have a battery replacement program. Is there a way I can buy a fresh battery to replace an older one? I was wondering if you offer battery replacements for Ember mugs? Shows that they have a really good customer service team. The team actually got back to me really quickly (within 14 hours) which was nice. So I contacted the company directly and asked their customer service team. I search Ember's website to see if you can purchase a replacement battery and I couldn't find it anywhere on their website. You cannot buy replacement batteries for the Ember Mug and you can't replace the battery yourself without breaking the mug. ![]() No, Ember does NOT offer replacement batteries for sale for their mugs. ![]() Can You Buy Ember Mug Battery Replacements? Sadly if you're outside of the 12 month window for the warranty then you'll either have to put up with a battery that doesn't last very long and just use the charging coaster to keep your drink hot or you'll need to buy a new Ember Mug. Ember Mugs comes with a 1 year warranty so if you battery is faulty you can send it back to them for a replacement. You cannot buy Ember Mug battery replacements and the base of the mug is molded closed and the battery cannot be accessed without destroying the mug. If your Ember Mug or Ember Travel Mug has a faulty or old battery can you replace the battery? But as with all batteries they lose their ability to hold charge over time. Ember Mugs contain a lithium iron battery to power the heating element.
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